NY Anthem member materials

Get the resources you need to manage your health

 

Use these resources to help get the most from your benefits and live your best life in New York.

Member Handbooks

Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us. Find out about:

 

How to use your benefits.

 

How to choose a primary care provider (PCP).

 

How to get help if your doctor’s office is closed.

 

How to reach Member Services if you have questions.

 

Your rights and responsibilities as an Anthem member.

 Dental Benefits (English)

 Dental Benefits (Spanish)

 Dental Benefits (Chinese)

 

 Member Handbook - New York Medicaid (English)*

 Member Handbook - New York Medicaid (Spanish)*

 

 Pharmacy and prescription benefits guide (English)

 Pharmacy and prescription benefits guide (Spanish)

 

 Pharmacy benefit change (English)*

 Pharmacy benefit change (Spanish)*

 

 Member Rights and Responsibilities Update (English)*

 Member Rights and Responsibilities Update (Spanish)*

 Member Rights and Responsibilities Update (Chinese)*

 

 Member Handbook ABA Update (English)*

 Member Handbook ABA Update (Spanish)*

 Member Handbook ABA Update (Chinese)*

 

 Member Pharmacy Copay Update (English)*

 Member Pharmacy Copay Update (Spanish)*

 Member Pharmacy Copay Update (Chinese)*

 

 Gambling Disorder Treatment (English)*

 Gambling Disorder Treatment (Spanish)*

 

 July 2021 Member Handbook Foster Care Update (English)*

 July 2021 Member Handbook Foster Care Update (Spanish)*

 July 2021 Member Handbook Foster Care Update (Chinese)*

 

 October 2020 Crisis Residence Services (English)*

 October 2020 Crisis Residence Services (Spanish)*

 October 2020 Crisis Residence Services (Chinese)*

 

 Removing Service Limits for PT, OT, and ST Visits (English)*

 Removing Service Limits for PT, OT, and ST Visits (Spanish)*

 

 The Medically Tailored Meals program (English)*

 The Medically Tailored Meals program (Spanish)*

 The Medically Tailored Meals program (Chinese)*

 

 Mobile Crisis Telephonic Triage Response service (English) 

 Mobile Crisis Telephonic Triage Response service (Spanish) 

 

* Anthem versions of materials will be coming soon.

Children and Family Treatment Support Services

 

 Children and Family Treatment Support Services Brochure (English)*

 

* Anthem versions of materials will be coming soon.

Behavioral Health Resources

 

If you or a loved one need behavioral health support, you are not alone. Find help and support with these resources.

New York State Office of Children and Family Services 

Provides a system of family support, juvenile justice, child care, and child welfare services that promote the safety and well-being of children and adults.

 

New York State Office of Addiction Services and Supports (OASAS) 

Oversees one of the nation’s largest substance use disorder systems of care. Helps with prevention, treatment, and recovery programs.

 

New York State Office of Mental Health (OHM) 

Operates psychiatric centers across the state. OHM also oversees programs operated by local governments and nonprofit agencies.

 

New York State Department of Health 

Provides programs to aid population health.

 

New York State Office for People with Developmental Disabilities 

Arranges services for New Yorkers with developmental disabilities. Some involve intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.

 

New York State Office of Mental Health (OHM)/Transition Age Youth 

Supports members ages 16-25, living with mental health issues, transitioning from a child-based system to adulthood.

 

OnTrackNY 

Treatment programs for adolescents and young adults who lately have had unusual thoughts and actions. Helps people reach their goals for school, work, and relationships.

 

Project TEACH 

Strengthens and supports the ability of New York’s pediatric primary care providers (PCPs) to deliver care to children and parents who go through mild-to-average mental health concerns.

My Health Member Newsletters

New to Anthem?

 

Visit our new member welcome page to get started.