Non-medical transportation for MLTC members
Anthem partners with ModivCare to administer the nonemergency transportation benefit to our Managed Long-Term Care (MLTC) members. As an Anthem member, you may access these services through a ModivCare contracted transportation vendor. You must notify them at least three days in advance for any transportation requests. Please notify them ten days in advance if you’d like to use the MetroCard option.
If you’re an MLTC member and want to schedule transportation with ModivCare, call 877-831-3146. To find out where your ride is, call the “Where’s My Ride” line at 877-831-3147 (TTY 866-288-3133).