New York specialty pharmacy benefits

If you have a complex or chronic health condition that requires a special prescription, we can help you get the medicine you need.

Specialty Pharmacy Services

 

BioPlus Specialty Pharmacy, a Carelon company, is an in-network option for your specialty pharmacy needs. These medications are used to treat complex or chronic conditions that are covered under your pharmacy benefits. They can be delivered to your home or your doctor’s office.

 

BioPlus offers a truly elevated experience focused on your whole health through:

 

 Compassionate care and individualized support

 

 Disease management programs to help you manage your condition

 

 Over 30 years of trusted specialty pharmacy expertise

 

 Convenient processes and digital tools

 

 

It’s easy to get your specialty medication

 

 Free shipping with confidential, on-time delivery
Order your medicine online at any time. You can track your order until it arrives and get reminders when you need a refill.

 

 24/7 access to trained professionals
A Care Team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help. You can reach the Care Team at 833-549-2115 (TTY 711), 24 hours a day, seven days a week.

 

 Individualized care
If you have side effects, your Care Team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.

 

Using BioPlus is not required; it is an optional choice as part of your pharmacy network benefit through your health plan. Find other in-network pharmacies:

 

 Essential Plan Specialty Pharmacy List

 

 Child Health Plan Specialty Pharmacy List

Member Resources

 

Order and view your prescriptions online

 

Log in to your account to manage your BioPlus pecialty prescriptions. You can:

 

 Order a refill

 

 Check your order status

 

 View your prescriptions

 

Your Care Team support

 

Call BioPlus at 833-549-2115 (TTY 711) anytime day or night to speak with your Care Team.

 

You can also call the Pharmacy Member Services number on the back of your ID card.

 

Manage your medicine from anywhere with the SydneySM Health mobile app

 

With the free app, you can:

 

 Order refills

 

 Track your orders

 

 View all prescriptions

 

Download the app now: