Employee Assistance Program

Anthem is a leading provider of Employee Assistance Programs (EAP). For more than 35 years, we've been providing an EAP program that promotes healthy people and vibrant companies. To purchase Anthem EAP products and services, employers and producers please contact us.

What Is An EAP Program?


An Employee Assistance Program (EAP) addresses challenges ranging from finding care for loved ones to dealing with legal issues — and it comes at no cost to your employees.

Why Offer An EAP?


Increased demands at work and home can add to employees’ stress, and in turn affect your company.

Why Offer An EAP?


Increased demands at work and home can add to employees’ stress, and in turn affect your company.

Invest In Your Success

By offering an EAP program, you're not only helping your employees resolve personal concerns before they grow into major issues, you're investing in the future of your business. Our goal is to help you:


  • Attract and keep top performers by offering a more valuable employee benefit plan.
  • Boost productivity in the workplace by giving employees an easy and confidential way to receive help with managing personal or work issues.
  • Strengthen your management team's ability to respond appropriately to workplace situations.
  • Reduce costs and risk by offering employees and their household members free counseling sessions before they need to use their benefits through their group health plan.


Low Cost, Big Return

Based on our internal analysis:


  • The typical medical spending for members with an integrated Anthem EAP solution was $7 per member per month less than members who did not use EAP.
  • Plus, when comparing an integrated Anthem EAP versus an external EAP, there’s a $9 per member per month savings in behavioral health costs.

Protect Your Investment


As one of the largest behavioral health benefits administrators in the United States, Anthem provides EAP resources and digital tools for a wide variety of businesses across the private and public sector.


Our services are designed to help employees balance the demands of daily work/life challenges, including legal and financial issues, health and wellness, home repair, pet care, and more.


They’re also intended to assist with poor job performance, provide crisis intervention to those who have experienced traumatic events, and offer consulting services to managers who are faced with employee issues.


We aim to help you contain costs related to healthcare, workers’ compensation, disability claims, absenteeism, and more.


Provider Network


All of our EAP providers are mental health professionals who are required to be licensed in their respective states of practice. Clinicians practice in the caller's geographical service area and are familiar with the community's resources.


Our credentialing process examines a number of qualifications to help ensure access to the best possible licensed providers:

  • Psychologists
  • Social Workers
  • Professional Counselors
  • Marriage and Family Therapists
  • Psychiatric or Behavioral Health Nurse Specialists

EAP Service Plans


Our Anthem EAP focuses on three specific service areas: counseling, work/life services, and employer services.


The plan model chosen by an organization reflects specific goals, internal priorities, and the organizational culture. You can choose from several plan models to help meet your organization’s needs.

The Basic Model

The Basic model allows the employee to receive solution-focused counseling and referrals to resources that help them meet their life goals positively and efficiently.

The Enhanced Model

The Enhanced model delivers the same services as the Basic Model, plus expanded work/life capabilities and employer services to strategically support leaders and teams. Employers will benefit from policy consultations, critical response services, training and seminars, and unlimited telephone consultations for managers to help with workplace needs.

The Customized Model

The Customized model gives larger, national employers greater flexibility with their EAP program. We provide work/life services and can customize the number of counseling sessions and on-site options.



Employer Services


Our EAP provides a comprehensive approach to wellness that also includes:



Critical Incident Response (CIR) services



Management consultations



Seminars and workshops for managers and supervisors



Employee wellness workshops



Assistance with EAP policies, including referrals and protocols



Consultation regarding Drug-Free Workplace Programs



Utilization reports



Communication materials



Additional services are available upon request




Pricing is determined by state and group size. For more information, please contact us at eapsalesapp@anthem.com.